Privacy Policy
Effective Date: 2025
Website: HealingByStars.com
Business Address: 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom
Email: info@healingbystars.com
At Healing By Stars, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase from our online store.
1. What Information We Collect
We may collect the following types of personal information:
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Name, email address, phone number
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Billing and shipping address
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Payment details (processed securely via PayPal)
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Astrology-related preferences (if shared)
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IP address and browser type
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Product preferences and feedback
2. How We Use Your Information
We use your personal data to:
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Process orders and provide customer service
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Send booking confirmations and order updates
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Respond to your messages or inquiries
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Deliver personalized astrology readings or coaching
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Send newsletters and marketing emails (if you subscribe)
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Improve website performance and security
3. Cookies and Tracking
We use cookies to:
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Store your cart information
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Understand how you interact with our site
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Improve speed, layout, and overall experience
You can disable cookies in your browser at any time.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share data only with:
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Secure payment processors (e.g., PayPal)
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Analytics providers (e.g., Google Analytics)
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Couriers for shipping orders
All data is shared securely and only when necessary.
5. Data Retention
We retain your personal data only as long as needed to fulfill orders, comply with legal obligations, or improve our services. You can request data deletion anytime.
6. Your Rights (UK & EU Residents)
Under GDPR and UK data laws, you have the right to:
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Request a copy of your personal data
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Ask us to correct or delete your data
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Withdraw consent for marketing communications
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File a complaint with a data protection authority
To exercise these rights, contact us at info@healingbystars.com
7. Security
We take strong precautions to protect your data from unauthorized access, misuse, or disclosure. All payments are processed via secure, encrypted systems.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy occasionally. Any changes will be posted here with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@healingbystars.com
📍 Address: 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, UK